Privacy Policy

Webvarad Solutions ("Webvarad", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our software development, CRM, ERP, e-commerce, mobile application, digital marketing, and WhatsApp Business Platform related services.

Information We Collect

  • Name, company name, email address, phone number, and business details
  • Project, enquiry, quotation, billing, and support-related information
  • Website usage data such as IP address, browser type, device information, and cookies
  • Customer data processed through software applications developed or managed by Webvarad

How We Use Information

  • To respond to enquiries and provide services
  • To develop, maintain, and support software solutions
  • To provide CRM, ERP, e-commerce, and business automation services
  • To integrate communication channels including WhatsApp Business Platform
  • To improve website performance, security, and user experience
  • To comply with legal, contractual, and regulatory obligations

WhatsApp Business Platform Data

Where Webvarad provides WhatsApp Business Platform integration or messaging services for business clients, we process data only to deliver the requested service. We do not sell WhatsApp message data, use message content for advertising, or share customer conversations with unauthorized third parties.

Our business clients are responsible for obtaining valid user consent before sending WhatsApp messages and for complying with Meta and WhatsApp policies.

Data Sharing

We do not sell personal information. We may share information only with trusted service providers, cloud hosting providers, payment gateways, communication service providers, legal authorities, or authorized personnel where necessary to provide our services or comply with law.

Data Security

We use appropriate technical and organizational measures such as access control, secure hosting, HTTPS, authentication, role-based permissions, backup processes, and monitoring to protect information.

Data Retention

We retain information only as long as required for service delivery, contractual obligations, legal compliance, audits, dispute resolution, and security purposes.

User Rights

Users may request access, correction, restriction, or deletion of their personal information, subject to applicable laws and contractual obligations.

Cookies

Our website may use cookies to improve website functionality, analyze traffic, and enhance user experience. Users may disable cookies through browser settings.

Third-Party Services

Our services may integrate with third-party platforms such as Meta, WhatsApp Business Platform, Google, Microsoft Azure, payment gateways, email providers, SMS providers, and analytics tools. These providers may have their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.